Windows 7 End of Life Scheduled for January 14, 2020. What does that mean for your organization?

Microsoft has announced that Windows 7 will be coming to its end of life on January 14, 2020. (Please don’t shoot the messenger!) That doesn’t mean your Windows 7 will just stop working past this date, but it could just as well. After this date you will no longer receive any security patching or updates for the operating system.

NRG Tech Tip – Jeff McDowell

Spoof emails are not as fun as they sound
Jeff McDowell | Systems Engineer, NRG Technology Services

One of the more common tech issues we deal with at NRG is when we are asked if an email is "real" or not. Unfortunately, we also have to deal with the consequences of emails and attachments that have been opened, and contained harmful viruses or malware.

It’s hard to believe we are nearing the end of the first quarter of the year.

We have been busy doing projects throughout the state already this year, and don’t foresee the demand ending anytime soon. On top of that, we have put together an aggressive training plan for our technicians to keep up with their skills. Each of our technicians has been given goals of specific skill sets that they need to be certified in by year end.

Summer is here!

Each season brings new issues and the things we are working on now continue to be the hallmark of our business. Upgrading servers so that our customers do not risk downtime, enhancing networks so our customers have continued connectivity to all offices, and updating desktop PC’s so that our customers stay up-to-date with new software, operating systems and hardware.

How do I Protect My Organization If My In-House Computer Expert Quits?

It’s an important question that most organizations don’t think about. Most organizations think it would be a temporary inconvenience when to lose their IT person when, in fact, usually the opposite is true.

Ask yourself the following 6 questions:

1. Do you have written documentation about your computer network? Think about what software licenses you own, critical usernames and passwords for your network, what hardware do you own and when warranties expire, what 3rd party vendors you work with and what is their contact information? NEVER allow a single IT person keep this information under their full control.

Tis the season!

Here we are in the final month of the year and we are probably the busiest we have ever been with new projects and new endeavors. It seems, like in most years, people have waited until the end of the year to order equipment and complete their projects. It is a great problem to have.