Blog

After being extremely overcrowded for the last 5 years, we have made a move to the newly remodeled lower level of the NDACo building. It sounds crazy, but probably the best feature of the new space is a great storage area to store our inventory and the hardware orders while getting them ready to go out to customers.

Cloud storage is a model of data storage where the digital data storage spans across multiple servers and often in multiple locations. These cloud storage providers are responsible for keeping the data available and accessible, and the physical environment protected and running.

Each season brings new issues and the things we are working on now continue to be the hallmark of our business. Upgrading servers so that our customers do not risk downtime, enhancing networks so our customers have continued connectivity to all offices, and updating desktop PC’s so that our customers stay up-to-date with new software, operating systems and hardware.

It’s an important question that most organizations don’t think about. Most organizations think it would be a temporary inconvenience when to lose their IT person when, in fact, usually the opposite is true.

Ask yourself the following 6 questions:

1. Do you have written documentation about your computer network? Think about what software licenses you own, critical usernames and passwords for your network, what hardware do you own and when warranties expire, what 3rd party vendors you work with and what is their contact information? NEVER allow a single IT person keep this information under their full control.

Here we are in the final month of the year and we are probably the busiest we have ever been with new projects and new endeavors. It seems, like in most years, people have waited until the end of the year to order equipment and complete their projects. It is a great problem to have.

The kids are back in school and their parents’ lives just got busier. I hope you were able to squeeze every last bit of summer out of the year and checked off everything on your bucket list!

NRG had their bi-annual board meeting last week and we were able to inform the board of several new offerings we now provide.

Well, spring has somewhat sprung and we are well on our way to another fabulous North Dakota summer.

NRG has also sprung into action doing our Business Technical Reviews that occur at least once a year for each of our customers. If you haven’t heard from Alan Ibach yet about scheduling a yearly review, you soon will.

These first few months of 2013 have been some of the busiest that NRG has ever seen. In January we broke our record for the most service tickets we closed in one month and boxes are piled high in the storage area ready to be installed when the next technician becomes available.

It is hard to believe that we are already past the Thanksgiving holiday and are heading quickly towards Christmas and the New Year!  Each year at this time I step back to think about the past year, and what it has brought to the organization and to my own personal life.

Welcome to our fall edition of the newsletter. We have had a busy quarter with a lot of changes at NRG. Most notably, Chris Brown has resigned from his position as Vice President of the company to pursue other interests. Steve Kelsch has been assigned to take over that position as the lead manager for NRG. We have also been fortunate enough to hire two new technicians for our company—Glen Boepple and David Weiand.